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  2. REPAIRS/INSTALLATIONS

REPAIRS/INSTALLATIONS

Preparing For Your Installation

  • When will my service be installed?
  • What should I do if I have to reschedule?
  • Who should I contact if I have questions?
  • Should I cancel my existing service?
  • What type of equipment and wiring will I need?
  • Do I need any extra equipment for my phone to make the service work?
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Service Outages/Interruptions

  • How do I stay connected through service outages?
  • How do I contact Business Customer Service?
  • Who should I contact if I have a service issue or need repair?

Repairs & Service Appointments

  • Who do I contact to get a fiber line buried?
  • How do I return equipment?
  • How can I reschedule or cancel my appointment?
  • Who should I contact if I have a service issue or need repair?

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