Preparing For Your Installation

• Should I do anything to prepare for the day of installation?
• How do I keep my phone number when I change (port) providers?
• When will my service be installed?
• What should I do if I have to reschedule?
• Who should I contact if I have questions?
• Should I cancel my existing service?

See all 14 articles

Service Outages/Interruptions

• How do I stay connected through service outages?
• How do I contact Business Customer Service?
• Who should I contact if I have a service issue or need repair?

Repairs & Service Appointments

• Who do I contact to get a fiber line buried?
• How do I return equipment?
• How can I reschedule or cancel my appointment?
• Who should I contact if I have a service issue or need repair?