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INTERNET

Service Outages/Interruptions

  • How do I stay connected through service outages?
  • How do I contact Business Customer Service?
  • Who should I contact if I have a service issue or need repair?
  • How can I check if there is an outage?

Internet FAQs

  • How do I check my ONT (Optical Network Terminal) for connectivity?
  • What is a VPN?
  • What is DNS? What is reverse DNS?
  • What is ARIN and do I need to register?
  • What happens to my IP address if I move or change my Internet Service Provider (ISP)?
  • What is the difference between a "single static IP" and a "block" lease?
See all 26 articles

Manage Your Internet Service

  • Troubleshooting Internet issues
  • How do I return equipment?
  • Order and set up your static IP address
  • About your static IP address
  • Troubleshooting your router
  • Access, reset or change your router password
See all 10 articles

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